Shipping Policy for The Diverse Mart

At The Diverse Mart, we are dedicated to providing efficient and reliable shipping services for our customers. This Shipping Policy outlines important information regarding shipping options, delivery times, and related details. Please review this policy carefully.

1. Shipping Locations

We offer shipping to customers within Pakistan. Please note that we may not be able to deliver to certain remote areas.

2. Shipping Methods

We provide the following shipping methods:

a. Standard Shipping:

• Estimated delivery time: 5 to 7 days.
• Shipping fee: 250.

3. Order Processing

a. Order Confirmation: You will receive an order confirmation email once your order is placed successfully. Please review this confirmation and notify us of any discrepancies.

b. Order Fulfillment: Orders are processed and dispatched within 2-3 business days after order confirmation. Please note that the actual shipment date may vary based on stock availability.

4. Tracking Orders

a. Tracking Information: Once your order has shipped, you will receive an email with tracking information.

b. Tracking Your Order: You can track your order by using the provided tracking number on the carrier's website.

5. Delivery Times

a. Estimated Delivery: Delivery times are approximate and may vary based on location, shipping method, and unforeseen circumstances.

b. Delays: We are not responsible for delays in delivery due to issues beyond our control, such as natural disasters, customs delays, or carrier delays.

6. Shipping Fees

Flat Rs 250 shipping cost will apply on the order.

 

7. Undeliverable Packages

In the event that a package is undeliverable due to an incorrect address, failed delivery attempts, or refusal to accept delivery, the customer may be responsible for return shipping and any associated fees. Please ensure that your shipping address is accurate and complete.

9. Contact Information

If you have any questions or concerns regarding our Shipping Policy or require assistance with tracking or delivery issues, please contact our Customer Support team at +92 3111325 489.

10. Changes to this Policy

We reserve the right to make changes to this Shipping Policy. Any updates will be posted on our website with a revised "Last Updated" date.

By making a purchase from The Diverse Mart, you acknowledge that you have read and agreed to this Shipping Policy. We value your business and aim to provide a smooth and reliable shopping experience.

Thank you for choosing The Diverse Mart.